Who
Operator or Installer of Kiosk Networks
What
Measure and report a kiosk’s ability to engage and convert passerby traffic
Why
Enables kiosk network operators to evaluate different kiosk positions in a space, the impact of static signage, different kiosk designs and attract loop content, as well as the overall success of the deployment of a kiosk solution
How
Place a sensor attached to the base of the kiosk or on a wall near the kiosk, leveraging access to the existing internet and power required by the kiosk.
Top 6 ways to optimize kiosk performance
Understand Performance & Conversion Rate
When combined with the Kiosk’s call to action, score how well a kiosk DESIGN or LOCATION is converting traffic.
Measure Self-Service Initiatives
Measure the impact of efforts in pushing customers to self-service channels in the effort to shift service-related visits away from sales associates involvement.
Staffing Optimization
Inform decisions around staffing levels for store associates and greeters, by time-of-day and day-of-week.
Marketing Effectiveness
Measure the impact of efforts in pushing customers to self-service channels in the effort to shift service-related visits away from sales associates involvement.
Time to add another kiosk
Monitor queue length and dwell time to identify when it is time to add another station.
Identify when it is time for refresh
Ongoing monitoring of the Performance Score lets you identify when it is time for a graphic or content update.
Why inReality’s Engagement Tracker?
Simplicity
There is no simpler, more cost effective, sensor that provides this depth of insight in the market today
Privacy
Security
Built on industry leading cloud platform providing a secure and manageable way to access your data
