Reshaping The Retail Store As A Powerful Weapon In Today’s Highly Competitive Omnichannel World

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May 27 2014, Posted by Andrew Zucker

InReality’s Gary Lee speaks about the current state of the retail world, explains the true value of the retail store and outlines vital tactics for successfully implementing an impactful retail CX project. “Retailers must rediscover the “why, how and wow” of their physical stores for consumers,” states Lee.

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